How to purchase

On the website you can choose your preferred products from the selection we have, choose the size and weight what you need. Once your basket is full, the next step, if you are not registered, is to fill in the form and provide your postal address. Later you can pay through the different methods that we have, once this is done you will recieve a confirmation email where you can keep track of your order.


Payment.

You can choose between the secure payment gateway of LaCaixa or Bank transfer.


Shipment.

Shipping is free on orders above € 59 (in product without VAT) for orders less the cost will be € 6.99 in the peninsula (except Balearic)  All shipments will be made within 24/48 hours (EXCLUDING BALEARIC ISLANDS) from confirmation of the order on weekdays. Shipments will not be made at weekends or on public holidaysThe orders placed past 14:00 hours on thursday will be received on next tuesdayAll shipments will be made through INTEGRA2 with refrigerated transport and keeping the products between 0º and 4º to take care of your productsCollection from our offices from Monday to Friday from 8 am to 1 pm.


Prices

All prices include the relevant % VAT in each case.


Managing incidents

The client can only make claims in the following cases: If the package is completely broken and this affects the quality of the cheese (in this case, the carrier must be notified and it must be noted in the delivery note), if that the received products do not correspond to the order made, if the product is in bad condition (in this case, as they are artisanal cheeses, there may be some affinage mould that occurs naturally in cheese). 

For any other requirements or questions you can email us at online@montbru.com indicating the name and order number, and we will contact you in less than 24 hours to resolve the issue.